Contact us

We read every message and reply as quickly as we can.

To help us answer faster

Please tell us the email address your course was purchased under. It is how your account is identified, and it is not always the address you are writing from — that single detail resolves most enquiries in one reply.

If your question is about a particular lesson, the course name and the lesson title help us find it straight away.

Common questions

I cannot sign in: Sign in with the address your course was bought under. Accounts come from your purchase, so an address we do not recognise cannot sign in. Email us and we will find yours.
A course is missing from my account: This is usually the same cause — a second address. Send us the address you paid with and we will check.
A video will not play: Tell us the course and lesson name. Please also let us know whether you are on the app or the website, since the two play video differently.